Dashboard

Tickets

10

% SLA Fulfilled

30%

Avg. First Response

2 min

Avg. Resolution

Avg. Feedback Rating

Ticket trend

Average tickets per day is around 0.2

Feedback trend

Average feedback rating per day is around 0.0 stars

Tickets by member

Percentage of total tickets by assignee

Tickets by type

Percentage of total tickets by category

Tickets by priority

Percentage of total tickets by priority